Warranty Coverage
- AHRI 700 Purity: Guaranteed 99.5% or higher refrigerant purity on all orders.
- Hardware Integrity: Professional warranty on cylinder valves and factory seals.
- Composition Guarantee: Certified 100% moisture and oil-free.
- Regulatory Compliance: All cylinders meet US DOT 39 and 49 CFR safety standards.
Warranty Periods
- 30-Day Money Back: Full satisfaction guarantee for unopened cylinders with seals intact.
- 90-Day Defect Warranty: Direct protection against manufacturer hardware defects.
- Rapid Response: All quality claims are professionally reviewed within 24 hours.
The Warranty Claim Process
To maintain safety and DOT legal compliance, please follow these steps:
- Email contact@viprefrigerant.com with your order number and clear photos.
- DO NOT discharge or use a cylinder if you suspect a valve or seal defect.
- For confirmed defects, we provide a prepaid DOT-authorized HAZMAT return label.
- Warranty replacements ship from Magnolia, TX via expedited carrier within 24 business hours.
Contact Information
Legal Note: In accordance with federal safety laws, warranty coverage does not apply to used, “tapped,” or improperly stored cylinders.